Last updated: March 2026
When you interact with DhandhaGrupo through our website, contact form, or WhatsApp, we may collect the following information: your company or business name, contact person name, phone number and WhatsApp number, email address, shipping destination (city or port), order preferences including categories and volume, and any additional notes you provide. We also automatically collect basic usage data such as browser type, language preference, and pages visited to improve our website experience.
We use the information we collect to process and fulfill your wholesale orders, respond to your inquiries and provide customer support, send inventory updates and new container arrival notifications when requested, improve our website and services, communicate pricing and availability information, and maintain records for business and legal compliance purposes. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information is stored securely on our servers. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Lead and inquiry data is retained for the duration of our business relationship and as required by applicable law.
Our website uses local storage (localStorage) to save your language preference (English or Spanish) so that it persists across visits. We do not use tracking cookies for advertising purposes. No third-party analytics or advertising tracking scripts are embedded on our website. The only data stored locally on your device is your language selection and, if you are an administrator, an authentication session token.
When you contact us via WhatsApp, your messages and contact information are processed through WhatsApp's platform, which is governed by WhatsApp's own privacy policy. We use WhatsApp solely for business communication related to orders, inventory inquiries, and customer support. We may retain records of WhatsApp conversations for order processing and customer service purposes.
Our website may contain links to third-party platforms such as TikTok, Instagram, Facebook, and YouTube where we share warehouse and product content. These platforms have their own privacy policies, and we are not responsible for their data practices. We also use Google Maps to display our warehouse location. Google's privacy policy governs data collected through the embedded map.
You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal data (subject to legal retention requirements), opt out of receiving promotional communications, and withdraw consent for data processing where applicable. To exercise any of these rights, please contact us using the information provided below.
Our services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after any modifications constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at Info@dhandhagrupo.com or via WhatsApp at +1 (437) 555-0199. Our warehouse is located in Managua, Nicaragua.